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Shipping:

 

Shipping:

COUNTRY OF PURCHASE COURIER SHIPPING COSTS PER ORDER DELIVERY TIMES
ITALY TNT 6,00€ WITHIN 72 HOURS
EMEA REGION TNT 25,00€ WITHIN 72 HOURS
Surcharge for cash on delivery: 6.00 EURO
 

Deliveries in Italy and the EMEA region:

Delivery will take place within 72 working hours from the moment of shipping. The courier requires your signature upon delivery. The courier will leave a card with instructions on how to pick up the shipment if you (or the receiver) are absent at the moment of delivery. Once your order has been processed, you will receive an email with the tracking code or the number of the shipping document (e.g. the CMR or the AWB) so that you can use this to check its progress (www.tnt.it).

An extra day may be required for shipments to Basilicata, Campania, Calabria, Puglia and all Italian islands.

Delivery times are approximate for shipments to foreign countries and may vary depending on the final destination.

NB: The delivery times shown here start from the date of shipping, not the date of your order. We try to process in 48 hours all orders received during the working week (Monday to Friday, 9:00 a.m. to 6:00 p.m.). Nevertheless, please bear in mind that there could be a slight delay in processing your order if we receive your order in a particularly busy period.
 

N.B.

Make sure that the delivery address is correct before paying for your order. We cannot be held liable for any delay or loss in the event of standard shipping to an incomplete or incorrect address.

I prezzi forniti da Dermophisiologique includono l'IVA secondo l’aliquota vigente in Italia.

All prices indicated by Dermophisiologique are VAT inclusive (at the current Italian rate of VAT).

We cannot be held liable for any packages that have been opened or tampered with during the delivery process if sent by mail.

Non consignment of an order must be reported (via email or phone) within 45 working days from the date of shipping the goods. Any complaints received after said period will not be accepted.

Please consult the courier’s own website (TNT) for further information: (www.tnt.it).
 

FAQ - Purchaising and Shipping